How to Order

 

*First-time users are required to register by completing the necessary details to order.

How to order:

1. To order navigate to the restaurants page to view products

2. Add items to the cart

3. Select checkout once you are satisfied with your cart

  • Fields marked with an asterisk are compulsory
  • Where your NAME, SURNAME and PHONE number are concerned, be accurate.
  • Select a reservation time, this is the period in which your delivery will be made.
  • All reservations should be placed at least 25 minutes before for the selected delivery slot to qualify as an order

4. Any additional notes you wish to place with your order can be filled in the “Order Notes” field.

• Specify alternatives/ omissions where applicable eg. white or whole wheat bread and Coca-Cola or Fanta/ No tomato

5. Select the payment method of your choice.

• Cash payment upon delivery
• Debit/Credit card payment upon delivery

6. After your order has been processed, your meal is delivered and paid for upon delivery.

 

FAQ

Do you deliver only to specific locations on UWC?

No. We currently deliver to any location on campus including offices, student residence and even outside premises such as the cricket oval. You simply have to specify your location when ordering.

Who can use this service?

Students and staff of the university

What are the delivery hours?

All deliveries are dispatched during the selected delivery slots which you can view on the checkout page. Orders can also be placed for evening delivery to on-campus student residence.

What payment methods are available?

All payments are managed offline and customers are only billed upon delivery. Customers can swipe their credit/debit cards with our payment terminal or cash upon delivery.

Can I pay with my student card?

Unfortunately, we currently do not accept student card payments.

Do I have to register?

Yes. All customers must register to purchase with us.

What is the cost of delivery?

Delivery fee various depending on the sub-total of your cart. The delivery fee is incremented as your subtotal increases. Minimum delivery fee is R11.

Are there any other fees I need to pay when ordering?

Additional fees are charged when using our swiping terminal or when ordering from external restaurants

  • Swiping terminal fee: 4.5% of total order
  • External restaurant fee: R3 per restaurant

 

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